Facebook Ads' SECRET CHARGES!

On August 17, 2015 Facebook deducted $851.51 JMD an equivalent to $7.19 USD. Not knowing what the charge was for I thought it was a minor deduction from the total amount that my account is in arrears of, which would be a total of $48.05 USD. I visited my Ads Manager and noted that the amount that my account is in arrears of has not changed, therefore I still have to pay Facebook $48.05 USD and in addition to that they took $7.19 USD. That total of $55.24 USD. A blatant overcharge.

Worried about what had happened I knew I should be refunded or better yet just pay $7.19 USD less of $55.24 USD, but Facebook is the worst company to contact as they have no means direct contact knowing to me. I am aware of online forums and help centres (so called, help) that persons can join to submit queries.

I found a forum of several persons (I am sure they are much more) who are in the same dilemma as myself. Now I can imagine the fortune that Facebook has made from charging (taking) cash from person's accounts maliciously. This crime is the same as taking a dollar from 1 million accounts, amounts that persons wouldn't notice or even if they noticed, they wouldn't even care to query it, because it is just a dollar.

Unfortunately. I am very concerned about this cash that was taken from others and my account for absolutely no reason. How much money is Facebook really gaining from these Secret Charges.

One thing's for sure. I can see where not having a customer call centre suits them just fine. Where are 'Suits' when you need em?